Meet the benefits of attend your clients at time
Clean and easy-to-use
You won’t have to spend ages on learning how to use LiveChat. Our apps are clean, clutter-free and easy to pick up.
Resolve the cases on the spot
8 out of 10 times you won’t even have to follow up since the case has been resolved during chat.
Measure your customer service
Get a grade at the end of each chat and constantly improve the quality of your support.
Live Chat in numbers
Key resulst for a live chat implementation
A research carried out by Livechat Inc. puts into perspective the benefits of live chat tools and the advantages it presupposes for a company that seeks to design a marketing strategy and customer services based on a live chat approach.
Customer Satisfaction - 85.6%
Average number of chats - 722 /month
Chat duration - 10 seconds /14 minutes
Time of first answer - 1 second /10 minutes
"Nowadays a great number of online service consumers require real-time help from a real person during their journeys and most consumers consider that obtaining answers in real time is one of the most important services that a website can offer."
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